Rescheduling & Cancellation

We are a small facility; cancellations affect us greatly. If you must reschedule or cancel your appointment, please let us know at least 24 hours in advance. Appointments cancelled or rescheduled within the 24 hour period will be charged 50% of the original service dollar amount. This does not give us adequate time to fill the schedule and will directly affect our income. Any appointments that are missed (No Call, No Show) will also result in a charge of the full price of your scheduled services in order to rebook with our salon.

 We also have a 15-minute late policy to ensure that your appointment will not interfere with other clients’ appointments. If you are more than 15 minutes late we reserve the right to cancel and reschedule your services for a future date. This will also result in 100% of your service charged. Please be considerate of our time.

Child Safety Policy

Children are only permitted in the salon when having a service.  For safety reasons and insurance purposes, no child under the age of 12 may accompany you while you are having a service.  We do not have the facilities to care for children.  We love children, and we hope you understand, we cannot assure their safety in a professional environment.  We also do not want to compromise the relaxation of our other guests.  If you do come to your appointment with a child under the age of 12 your appointment will be rescheduled, and all cancellation policies apply. Your understanding is greatly appreciated.

Jewelry & Personal Items

We cannot be responsible for loss or damage to any personal articles, including clothing and accessories.  

Forms of Payment

We reserve the right to change prices and services at any time without notification. We accept all major Credit Cards and Cash; but please, no Personal Checks.

Returns

Retail products may be exchanged within 14 days of original purchase.  We do not offer refunds or apply credit towards services for returned merchandise.